Dedication is a Choice
MSgt Staples, USAF, Retired
Lessons Taught
Zero Day PT
Bridging the Generational Divide 
Business Writing 
Change Essentials 
Changing the Way You Think 
Coaching Tomorrows Leaders 
Conducting an Effective Team Meeting 
Crucial Conversations 
DiSC Workplace/Management/Sales/ Dynamics of Team 
Discovering the Presenter in You
Emotional Intelligence
It’s All About Etiquette 
Interviewing Skills 1X1 
Salesforce 
Situational Leadership II for Employees/Managers 
Time Management: Making Time Work for You 
Values in Action 
World Class Service 
Workday People Manager/Projects ​​​​​​​
Education
Masters of Science in Career & Technical Educational Leadership with a Criminal Justice concentration, University of Central Missouri, May 2016
Bachelors of Science in Criminal Justice Administration, Park University, 2014
Professional Experience
Learning Consultant Lead (2020 - present) at United Services Automobile Association (USAA) Aligned
Assess the learning needs of the business unit, collaborate with subject matter experts to create engaging and relevant learning content, and manage the delivery of training programs. Partner with key stakeholders to align learning objectives with business goals and priorities. Analyze training effectiveness and evaluate the impact of learning programs on employee performance and organizational outcomes.
Human Resources Business Partner (2018 - 2020) at United Services Automobile Association (USAA)
Aligned HR strategies and initiatives with the business objectives of the organization. Collaborated closely with business leaders and managers to support and enhance the employee experience, drive organizational performance, and ensure compliance with HR policies and regulations.
Training Design & Development Specialist (2016 - 2018) at Southwest Business Corporation (SWBC)
Designed, developed, implemented, and delivered training initiatives for the corporation using the most appropriate delivery method, including classroom and synchronous and asynchronous web-based applications. Conduct thorough needs analysis to identify the objective and create a solution.
Senior Instructor/Director of Resources (2012 - 2014) at Air University
Supported academy by providing leadership and training to flight instructors, overseeing the classroom culture, and managing the financial budget with over $8 million in assets. Also performed the functions of the First Sergeant to students and instructors.
Professional Development Instructor (2009 - 2012) at Air University
Taught professional development to non-commissioned officers through a 6-week training program. Educated 312 non-commissioned officers through 3,138 hours of instructor-led curriculum. Pedagogy included active learning, informed learning, problem-based learning, peer-led discussions, and small-group work. Assisted in the development of new curriculum for Air Force-wide utilization.

Professional Certification
Crucial Conversations Master Trainer, Vital Smarts, 2016 
DiSC Workplace/Management, Everything DiSC: A Wiley Brand, 2016
Situational Leadership II, Blanchard Trainer Network, 2016
Instructor Certification, Level I, II, III, Community College of the Air Force, 2014
Professional Manager Certification (PMC), United States Air Force, 2014
Enlisted Professional Educational Instructor, United States Air Force, 2010
Master Instructor Certification, Community College of the Air Force, 2005
Occupational Instructor Certification (OIC), Law Enforcement, Community College of the Air Force, 2005
Military Lessons Taught
L3AZR3P071 0S0C Security Forces Combat Leaders Course 
L3ABR3P031 0S1D Security Forces Apprentice Course 
L3ACR3P071 0C0C Security Forces Craftsman Course 
L3AZR3P071 0B0C Combat Arms Supervisor Course 
L3ALR3P031B0B0C Combat Arms Apprentice Course 
L3OZR31P4 0S0B Integrated Defense Command and Control 
L8AZR3P071 0T0B Traffic Management and Collision Investigation 
L3AZR3P071 0E0C SF Electronic Security Systems Operator 
L3AZR3P051 0W1C M2 .50 Caliber Machine Gun Course 
L3AZR3P051 0W2B MK 40mm Machinegun Qualification 
MP01 Airmanship 
MP02 Human Performance 
MP03 Air Force Culture & Heritage 
MP04 Diversity 
MP05 Ethical Leadership 
OA01 Joint Organization 
OA02 Joint Warfighter 
OA03 Cross-Cultural Awareness 
CL04 Nuclear Enterprise 
UM01 Four Lenses 
UM02 Team Building 
UM03 StrengthS Based Leadership 
UM04 Leader Influence 
UM05 Negotiating
UM06 Resource Stewardship  
UM07 Discipline 
UM08 Emergent Leadership Issues 
UM09 Change Management 
UM10 Continuous Improvement
MC01 Managerial Communication  
MC02 Culture Of Engagement 
MC03 Interpersonal Communication 
CS01 Capstone Case Study 
Case Study   
Course Evaluation 
Law enforcement Experience
Law Enforcement Superintendent (2014 - 2016) at Joint Base San Antonio-Lackland 
Managed law enforcement and security operations, led the advancement of the change management discipline by providing coaching, training and mentoring on newly adopted security procedures and tactics, leading to process improvements; Recognized as an outstanding executive leader/ SF Support Staff SNCO of the year 2015
Performed human resources tasks including interviewing, selecting and performance management of staff, mentors less experienced team members to assist in their training and development, and serves as team lead for work assignments; led to 298 employees to accomplish capturing 43 suspects, apprehending 22 people driving under the influence (DUI), and intervening 22 Domestic Assaults
Law Enforcement Section Chief (2006 - 2009) at Whiteman Air Force Base
Managed law enforcement operations for 5,100 member installation. Trained, developed, and led employees to ensure community safety and protection. Applied advanced knowledge of the change management discipline, tools and deliverables executing the security mission.  Performed human resources tasks including recruiting, hiring, performance management, training, change management and employee relations for 81 employees
Law Enforcement Instructor Supervisor (2002 - 2006) at Air Education Training Command
Taught occupational skills to new airman in the Security Forces profession. Pedagogy included active and informed learning. Also performed functions of Non-Commission Officer in Charge (NCOIC) for quality control and evaluation.
Law Enforcement and Security (1996 - 2002) at Various U.S. Air Force Bases
Full range of law enforcement and security responsibilities including performing, leading, and coaching law enforcement on various military installations across the world. 

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